Jack Hubbleday

About Me

I am a hardworking, thorough and eager technology enthusiast.
My passion is helping other people begin to understand how technology works and why it works in that way.
My high understanding of technology allows me to support people to a high standard and allows me to solve their problems efficiently.

Contact Me

Work Experience

Systems Engineer – May 2018 - Present
Company Name – JHC Systems Limited (URL:www.jhc.financial)
Birmingham, United Kingdom

Responsibilities

Building, configuring, installing and maintaining PC's, Servers & Laptops.
Supporting the entire Birmingham office's IT needs and supporting the overflow tickets from the London & Newcastle offices.
Maintaining the network cabinets and ensuring all cabinets are tidy and easy to understand and troubleshoot.
Administering shared drives, active directory, G Suite & the IBMi OS/400 servers.
Keeping network & cabinet diagrams up to date.

Junior Engineer (Previously Apprentice) – September 2016 – April 2018
Company Name – Electronic Business Systems (URL:www.e-b-s.co.uk)
Birmingham, United Kingdom

Responsibilities

Building, configuring, installing and maintaining PC's, Servers & Laptops.
Configuring, inatalling & maintaining a VOIP phone system.
Answering, logging & solving support calls from in excess of 1500 customers and internal staff.
Configuring, installing & maintaining an Office 365 environment including SharePoint, Email & OneDrive.

Assistant Photographer, Website Developer & Analytical Reporter – June 2016 – March 2018
Company Name – NC Photography (URL:www.ncphotography.info)
Tamworth, United Kingdom

Responsibilities

Writing monthly analytical reports of interactions on our Facebook page.
Creating webpages using HTML, CSS and PHP.
Setting up work space for photoshoots and capturing images.
Providing advice and support for the business and to their clients.
Updating social media pages such as Facebook and Instagram
Creating marketing materials for social media pages.

Director - September 2016 - Present
Company Name - Hubbleday I.T (URL:www.hubbleday-it.co.uk)
Birmingham & Shrewsbury, United Kingdom

Responsibilities

Creating and maintaining the website.
Creating posts for the company’s various social media channels.
Updating social media pages such as Facebook and Instagram.
Creating marketing materials for social media pages.
Developing & designing websites for clients from scratch.
Configuring Linux hosting for clients.
Configuring email hosting or clients.
Undertaking internet surveys and network installations as well as IT security surveys.
Managing day-to-day business operations including finances, staff & customers.

Familiar Technologies & Applications

Windows Server 2008 SBS-Windows Server 2019 - Installation, Configuration & Support.
Microsoft Exchange 2003-2016 - Installation, Migration, Troubleshooting & Configuration.
Windows XP-Windows 10 - Installation, Configuration & Support.
G Suite - Configuration & Support.
Microsoft Office 365 - Installation, Configuration & Support.
Active Directory - Installation, Configuration & Support.
Cisco, SonicWALL & Draytek Client Side & Site-To-Site VPN's - Installation, Configuration & Support.
Remote Desktop - Configuration & Troubleshooting.
Group Policy - Configuration & Troubleshooting.
DHCP - Configuration & Troubleshooting.
DNS - Configuration & Troubleshooting.
Windows Command Line - Troubleshooting Networking, Configuring Windows & Creating Batch Scripts For Automation.
Windows PowerShell - Troubleshooting & Configuring Windows.
VMWare.
Hyper-V.
VOIP Systems - Configuration & Troubleshooting.
Windows Deployment Services - Configuration, Installation & Troubleshooting.
Windows Sysprep Tool - Troubleshooting & Configuring.
IBMi Systems - OS/400 - Troubleshooting & Maintaining.
VEEAM, Backup Exec & Altaro Backup Solutions - Configuring & Troubleshooting.
Linux - Troubleshooting, Installation & Configuration.
OSX - Some Troubleshooting Experience.
Facebook, Instagram, LinkedIn & Twitter Insight Tools.
DSLR cameras – Configuration of settings and operation for maximum effectiveness.
Photoshop.
After Effects.
Notepad++.
Dreamweaver.

Education & Qualifications

IT Apprenticeship, September 2016 – January 2018
Electronic Business Systems Ltd (Training provided By QA Apprenticeships)
Birmingham, United Kingdom
Microsoft Technology Associate Award – Cloud Fundamentals.
Microsoft Technology Associate Award – Networking Fundamentals.
Microsoft Technology Associate Award – Mobility & Device Fundamentals.
British Computer Society Award – Business Processes.
British Computer Society Award – Coding & Logic.
BTEC Level 3 IT Infrastructure Technician - Distinction.
GCSE’s, September 2011 - June 2016
Bishop Walsh Catholic School,
Birmingham, United Kingdom
Core Science: B
Additional Science: B
ICT: B
Computer Science: B
English Language: C
English Literature: C
Maths: C
Spanish: C
Religious Studies: C
History: D
Additional Qualifications:
Shaw Academy:
Diploma In Photography – Grade: Merit (August 2016)
Diploma In Web Development – Grade: Distinction (November 2016)
Diploma In Social Media & Marketing – Grade: Merit (February 2018)
Diploma In Wedding Photography – Grade: Distinction (February 2018)
HSQE LIMITED: Working At Heights Awareness Course - (April 2019)

Personal Interests

My personal interests include driving, technology, fishing and the occasional mountain biking adventure.
I also love messing about with technology in my spare time or reading up on the latest technology news online and teaching myself new things.
I occasionally dabble in and out of development including websites, android applications and batch scripting.

References

Available On Request